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Frequently Asked Questions
Choosing Rugs Residential means opting for quality, variety, and exceptional customer service.
Rugs Perth offers a wide variety of rugs, including modern, traditional, Persian, shaggy, wool, and outdoor rugs among others. Each type comes in various sizes, colours, and designs to suit different tastes and home decor styles.
Yes, Rugs Perth offers custom-sized rugs to fit your specific requirements. You can choose the material, design, and dimensions that best suit your space, ensuring a perfect fit and a unique look.
The care and cleaning instructions vary depending on the type of rug you have. Generally, regular vacuuming, immediate attention to spills, and professional cleaning every 12-18 months are recommended. Specific care instructions are provided with each purchase.
Yes, Rugs Perth offers delivery services across Australia. Installation services, such as laying and fitting, may also be available depending on your location. Please contact our customer service for more details and to arrange these services.
Rugs Perth has a return policy in place for customers who are not completely satisfied with their purchase. Conditions apply, such as the rug must be in its original condition and the return request should be made within a specified period after purchase. Please refer to our return policy for detailed information.
To find the perfect rug, consider the size of your room, the colour scheme, and the overall style you want to achieve. Rugs Perth offers a variety of filters on our website to help you narrow down your choices by size, colour, style, and material. Additionally, our customer service team can provide personalised advice based on your specific needs.
Yes, Rugs Perth offers guarantees and warranties on certain products, covering manufacturing defects and quality issues. The duration and terms of the warranty vary depending on the type of rug and manufacturer. Please check the product details or contact our customer service for more information.